Service champions 2025

Good customer service is crucial to the success of a company. It creates trust and loyalty among customers and promotes long-term business relationships. A friendly, knowledgeable and responsive team can solve problems quickly and accommodate customer needs. Transparent communication and an open ear for feedback are equally important.

Companies that prioritise excellent customer service and differentiate themselves from the competition, often experience higher customer satisfaction and positive word-of-mouth recommendations. In cooperation with Welt, the rating and ranking agency ServiceValue analysed a total of 5.517 companies from 426 sectors for its ‘Service Champions’ study.

Once again this year, ritter scored top marks for customer service and was ranked among the best customer service companies in the ‘Small household appliance manufacturers’ category.

We are grateful for this fantastic outcome!