Credit cards, 3D (MasterCard / VISA)
Both Visa and MasterCard credit cards are accepted. You can pay securely via SSL encryption and 3-D Secure.
Instant bank transfer
Instant transfer is an online payment system of Sofort Ltd. (part of the Klarna Group) for cashless payments on the Internet.
Paypal
Paypal is considered a simple and very secure direct payment option. You need your own Paypal account, which you can create directly on the Paypal page. With the help of this account, you can make purchases using only your email address without having to repeatedly submit your account or credit card details.
Payment / Shipping
Parcel (delivery by DHL)
General shipping costs
consist of postage costs, shipping packaging and commissioning.
DE/AT
- purchase up to € 4,99: € 3,95
- purchase starting at € 5,00: € 6,95
EU
- parcel weight up to 1 kg: € 12,95
- parcel weight starting at 1 kg: € 18,95
Delivery times
Shipping within 3 business days.
This information refers to deliveries within Germany.
Please note that in exceptional cases, delays may occur if the goods are out of stock or on public holidays, bridge days, etc.
Delivery areas
Spare parts are shipped within the EU. Shipping outside the EU is generally excluded.
Appliances are shipped exclusively to Germany and Austria.
The following delivery conditions apply to orders from the EU that are placed outside of Germany/Austria:
- Self pick-up at the factory (at no additional cost); the address is: Industriestraße 13, 82194 Gröbenzell. You will find our opening hours at: Opening hours (ritterwerk.de)
- Self-organised pick-up by the buyer via a delivery service
- Delivery to a German address