Privacy statement
Unless otherwise stated below, the provision of your personal information is not required by law, contract or contract. You are not obliged to provide the data. Failure to do so will have no consequences. This only applies insofar as no other information is given in the subsequent processing procedures.
"Personal data" means any information relating to an identified or identifiable natural person.
Server Logfiles
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our overwhelming legitimate interest in ensuring the trouble-free operation of our website and to improve our services.
Responsible party
Contact us if you wish. The person responsible for data processing is:
ritterwerk GmbH
Industrial road 13
82194 Gröbenzell
Germany
+49 8142 44016-0
info@ritterwerk.de
You can reach our data protection officer directly at: sk@ittr.de
Proactive approach by e-mail
If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent that you’re providing it. The data processing serves to process and answer your contact request.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in the event of an interest to buy, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 letter b DSGVO.
If contact is established for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 letter f DSGVO out of our predominantly justified interest in processing and answering your enquiry. In this case, you have the right to object against it at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 Paragraph 1 letter f DSGVO.
We will only use your e-mail address to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and usage.
Orders
Collection, processing and passing on of personal data for orders
When ordering, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to do so will mean that no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.
A passing on of your data takes place thereby for example to the dispatch enterprises and Dropshipping offerers selected by you, payment service providers, service offerers for the order winding up and IT-Dienstleister. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.
In some cases, the ordered goods are shipped via the shipping service provider ProChannel. If that’s the case, the processing of the data is subject to the data protection declaration of ProChannel.
Contact Newsletter
Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. Data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. We will only use your e-mail address to process your enquiry. Your data will then be deleted if you have not consented to further processing and use.
Use of the e-mail address for sending newsletters
We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for newsletter dispatch, provided that you have expressly agreed to this. Processing takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.
Your data will be passed on to a service provider for e-mail marketing within the scope of order processing. Your data will not be passed on to other third parties.
Payment service provider
Payment processing is generally carried out by our payment service provider Unzer GmbH (www.unzer.com) and is subject to their privacy policy.
Using PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.
Under the following links you can find out how you can manage (among other things also deactivate) the cookies in the most important browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our services more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.
The processing is based on Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.
Analysis
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"), based on the consent of website visitors. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. We would like to point out that this website uses Google Analytics only after prior consent has been given and with shortened IP addresses in order to exclude direct personal reference.
For more information on the terms of use and data protection, please visit www.google.com/analytics/terms/de.html or www.google.de/intl/de/policies/ and policies.google.com/technologies/cookies?hl=de.
Plug-ins
Use of social plug-ins
We use social networking plug-ins on our website. The integration of social plug-ins and the data processing that takes place in the process serve the purpose of optimising advertising for our products.
When social plug-ins are integrated, a link is established between your computer and the servers of the social network providers and the plug-in is displayed on the page by notifying your browser if you have expressly agreed to this. Both your IP address and the information which of our pages you have visited are transmitted to the provider servers. This applies regardless of whether you are registered or logged on to the social network. Also with not registered and/or not logged in users a transmission takes place. If you are connected to one or more of your social network accounts at the same time, the information collected can also be assigned to your corresponding profiles. When you use the plug-in functions (e.g. by pressing the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.
Data processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation.
The social networks listed below are integrated into our website by means of social plug-ins. Further information on the scope and purpose of the collection and use of the data as well as on your rights in this regard and possibilities for the protection of your privacy can be found in the linked data protection information of the providers.
Use of AddThis
This website uses social plugins from AddThis, LLC, 8000 Westpark Dr., Suite 625, McLean, VA 22102 (hereinafter "AddThis") on the basis of the consent of website visitors. When you click a button in such a plugin from AddThis, your browser establishes a direct connection with the servers of AddThis and, if applicable, the selected social network. This provides AddThis with the information that you have accessed the corresponding page of our website. The website operator has no influence on the type and scope of the data collected and transmitted to AddThis and, if applicable, the social networks.
Use of Google reCAPTCHA
This website uses the reCAPTCHA service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") based on the consent given by the website visitors.
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the company associated with Google which is responsible for processing your data and complying with the applicable data protection laws. The purpose of the query is to distinguish between input by a human being or by automated, machine processing. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and, if applicable, other data required by Google for the reCAPTCHA service will be transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to the USA. Google has certified itself in accordance with the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with the European data protection guidelines.
You can find more information on Google reCAPTCHA and the associated data protection declaration at: www.google.com/recaptcha/intro/android.html and www.google.com/privacy.
Use of GoogleMaps
On our website we use the function for embedding GoogleMaps maps of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.
This feature enables the visual display of geographical information and interactive maps. Google also collects, processes and uses information about visitors to its websites when they visit pages on which GoogleMaps maps are integrated.
Your data may also be transferred to the USA. Google has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with the European data protection guidelines.
Data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of a legitimate interest in the need-based and targeted design of our website. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.
Further information on the collection and use of data by Google can be found in Google's data protection information at https://www.google.com/privacypolicy.html. There you can also change your settings in the data protection centre so that you can manage and protect the data processed by Google.
Using YouTube
We use the YouTube video embedding feature of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website.YouTube is an affiliate of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iFrame on the website. The Advanced Privacy Mode option is enabled. This prevents YouTube from storing information about website visitors. Only when you watch a video will information about it be sent to YouTube and stored there. Your data may be transferred to the USA. Google has certified itself under the US-EU Privacy Shield and is therefore committed to complying with European data protection legislation.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of a legitimate interest in the need-based and targeted design of our website. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.
Further information on the collection and use of the data by YouTube and Google, on your rights in this regard and on ways of protecting your privacy can be found in YouTube's data protection information at https://www.youtube.com/t/privacy.
Use of Usercentrics
On our website we use the Consent Management tool Usercentrics of Usercentrics GmbH (Rosenthal 4, 80331, Munich; "Usercentrics").
The tool enables you to give your consent to data processing via the website, in particular the setting of cookies, and to make use of your right of revocation for previously given consent. The purpose of data processing is to obtain and document the necessary consent for data processing and thus to comply with legal obligations. Cookies can be used for this purpose. The following information may be collected and transmitted to Usercentrics: Date and time of the page call, information on the browser and device you are using, anonymous IP address, opt-in and opt-out data. These data will not be passed on to other third parties.
Data processing is carried out to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c DSGVO.
The revocation document of a previously given consent will be kept for a period of three years.
Further information on data protection at Usercentrics can be found at: https://usercentrics.com/privacy-policy/
Rights of data subjects and storage period
Duration of storage
After complete processing of the contract, the data will initially be stored for the duration of the warranty period, then under consideration of statutory, in particular tax and commercial retention periods and then deleted after expiry of the period if you have not agreed to further processing and use.
Rights of the person concerned
If the legal requirements are met, you are entitled to the following rights according to Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.
Furthermore, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO and to processing for the purpose of direct advertising.
Please contact us if you wish. You will find the contact details in our imprint.
Right of appeal to the supervisory authority
Pursuant to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.
Right of objection
If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO, you have the right, for reasons arising from your particular situation, to object at any time to such processing operations with effect for the future.
After objection has been made, the processing of the data concerned will be terminated unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.
If personal data is processed for the purpose of direct marketing, you may object to such processing at any time by notifying us. After objection has been made, we will terminate the processing of the data concerned for the purpose of direct advertising.
Last updated: 02.12.2021