Customer Service Opening Hours

Dear customers,

in times such as these and due to the Corona virus, it’s our first priority to keep you and our employees safe – we want to do our part to stop the virus from spreading.

Due to the hard lockdown decided by the federal government as of Wednesday, December 16th, 2020,
we will be forced to stop any direct customer contact.

Therefore, until further notice, it is no longer possible for us to personally sell you equipment, advise you
or to accept devices for repair.

However, you can still order devices and spare parts via our online store and send us your devices in need of repair by mail.

We wish you all the best and please stay healthy!

Your ritter team


For a personal consultation or to have your ritter device repaired in our after-sales workshop, the following opening hours apply:

Monday to Tuesday:  08:00 - 11:30
   12:30 - 15:30
Friday:  08:00 - 11:00

You can reach us by phone (08142 / 440 16 - 60):

Monday to Tuesday: 08:00 - 12:00
  12:30 - 16:30
Friday: 08:00 - 11:30
  12:00 - 14:00


Please note that we are closed during statutory holidays and bank holidays. We will be happy to inform you by phone whether the workshop is open or not.