High customer satisfaction 2025
24/11/2025
Customer satisfaction is one of the most important foundations for any company, because satisfied customers recommend products to their friends and remain loyal customers. The principle of customer satisfaction is also deeply rooted at ritterwerk.
The German Institute for Product and Market Evaluation (DIPMB) examined this topic in its study ‘Customer Satisfaction 2025’. The data-based analysis included a total of 11 million consumer comments, both positive and negative, which were collected and evaluated on the internet and social media.
We would like to express our sincere thanks for this great result!