parcel (delivery via DHL)

Delivery charges

consist of portage, despatch packaging and commissioning

• possibility 1: 4,76 € (4,00 € nett)
• possibility 2: 5,95 € (5,00 € nett)

Exception:

ritter peeler: 2,32 € (1,95 € nett)

Terms of delivery

The goods leave our hub of shipping within 3 business days. 

This only refers to delivery within Germany.

Please note, that on rare occasions there can be delays due to unavailability or holidays, bridge days (= long weekend and closed on Monday or Friday, if Tuesday or Thursday is a public holiday), et cetera.

Delivery areas

Delivery shall be carried out exclusively within Germany

For orders from another country (European Union only), the following mandatory delivery conditions apply:

• Personal pick-up directly from the factory
• Self-organised pick-up through a delivery service appointed by the customer
• Delivery to a German address

KreditKarten, 3D (MasterCard / VISA)

We accept both Visa and Mastercard credit cards. By using one of them, you can pay securely via SSL encryption and 3-D Secure technology.

Immediate transfer (or Sofort-Überweisung by Klarna) 

Immediate transfer (Sofort-Überweisung) is commonly used as a payments system for cashless payments online and belongs to the Klarna Group. Secured purchase on invoice

Paypal

Paypal is considered to be a very easy and quick method of direct payment. You need your own valid Paypal-account which you can set up directly on the Paypal webpage. It allows any business or individual with an email address to securely, conveniently and cost-effectively send and receive payments online, without having to repeatedly submit bank data or credit card data.