Conditions of delivery

 

parcel (delivery via DHL)

 

Delivery charges

consist of portage, despatch packaging and commissioning

  • possibility 1: 4,76 € (4,00 € nett)
  • possibility 2: 5,95 € (5,00 € nett)

Exception:

ritter peeler: 2,32 € (1,95 € nett)

Terms of delivery

The goods leave our hub of shipping within 3 business days. 

This only refers to delivery within Germany.

Please note, that on rare occasions there can be delays due to unavailability or holidays, bridge days (= long weekend and closed on Monday or Friday, if Tuesday or Thursday is a public holiday), et cetera.

Delivery areas

Delivery shall be carried out exclusively within Germany

For orders from another country (European Union only), the following mandatory delivery conditions apply:

  • Personal pick-up directly from the factory
  • Self-organised pick-up through a delivery service appointed by the customer
  • Delivery to a German address

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Payment options

We can offer you the following payment methods:

KreditKarten, 3D (MasterCard / VISA)

We accept both Visa and Mastercard credit cards. By using one of them, you can pay securely via SSL encryption and 3-D Secure technology.

Immediate transfer (or Sofort-Überweisung by Klarna) 

Immediate transfer (Sofort-Überweisung) is commonly used as a payments system for cashless payments online and belongs to the Klarna Group. Secured purchase on invoice

Secured purchase on invoice

Immediately after the selling is completed, you receive the invoice by e-mail and can pay your debt within the mentioned payment deadline.

Paypal

Paypal is considered to be a very easy and quick method of direct payment. You need your own valid Paypal-account which you can set up directly on the Paypal webpage. It allows any business or individual with an email address to securely, conveniently and cost-effectively send and receive payments online, without having to repeatedly submit bank data or credit card data.

 

 

 

 

 

 

 

 

 

 

 

 

 

If you have any questions concerning our conditions of delivery or our payment options, you can contact us by phone at +49 (8142) 440 16-0 or via e-mail: info@ritterwerk.de.